Business services

Make financial responsibilities easier to follow.

We review internal control systems and operating procedures, including responsibilities, transaction review and documentation.

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Craig L. Elggren, CPA, PC · Gilbert, Arizona

Record folders beside a ruled sheet and a copper drawer cabinet.
Illustration

As a business grows, the way financial work moves between people can become difficult to follow. An internal systems discussion focuses on who performs a task, who has authority and how the work is reviewed. Start with the process that creates the most uncertainty or depends too heavily on one person.

At a glance

Follow the transaction and its review

  1. 01
    Request

    Identify the purchase and the person initiating it.

  2. 02
    Authorization

    Identify who can approve the commitment or payment.

  3. 03
    Recording

    Connect the transaction with its supporting document.

  4. 04
    Payment

    Identify who prepares and releases the payment.

  5. 05
    Independent review

    Discuss who checks the records and how exceptions are documented.

Illustrative supplier-payment flow: each connection is a handoff to examine. The diagram names responsibilities, not a promised firm process or a guarantee against loss. Background resource

Understand how a transaction moves

Our work addresses separation of duties, authorization and review by someone other than the person handling the transaction. A practical overview traces the work from the original request to the record and the review. Identify where responsibilities are explicit and where people rely on informal habits.

  • Who initiates a transaction
  • Who approves it
  • Who records it
  • Who reviews or reconciles it

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Connect procedures with the people doing the work

The service also covers training and documentation. Written procedures are particularly relevant when staff change or someone is away. Explain which tasks are documented, where the documents are kept and how a new employee learns the process.

Review records and physical items together

Our service includes periodic counts of equipment, inventory, cash and other property against the records. If this is part of your concern, describe the items involved and how differences are currently handled. A review can identify areas for attention; it should not be presented as a guarantee against every error or loss.

Review one transaction from request to reconciliation

Choose a common transaction and describe every handoff. For a supplier payment, that may include creating the vendor record, receiving the invoice, confirming the purchase, approving payment and reviewing the bank activity. The useful question is where an error or unauthorized change would be noticed. If the answer depends on one person remembering what happened, identify the record or review that could make the process easier to follow. A process map should reflect actual practice, including work done by the owner, rather than describing a procedure that exists only in a manual.

Prepare a practical systems review packet

Gather the documents people already use before creating new policies. A recent invoice, an approval email, a purchasing form and a reconciliation can reveal how the process works today. Identify who has access to enter or approve changes, but provide a description of the access rather than sharing passwords. Include any known exception, such as an owner handling urgent purchases outside the ordinary process. The discussion can then consider the normal workflow and the situations that need a separate review.

  • A list of financial tasks, responsible people and backup coverage.
  • Existing purchasing, payment and expense reimbursement procedures.
  • Examples of approvals and records retained after a transaction.
  • How differences found during reconciliation or physical counts are recorded.
  • Recent changes in staffing, systems or transaction volume.
A ruled sheet linked by a trail line to a copper box and a card.
IllustrationReview the record trail and access to physical items together when discussing procedures.

Example: a small team with overlapping responsibilities

Example: one employee enters supplier bills and prepares payments because the business has a small staff. The owner wants to understand what review could be performed by another person and what evidence that reviewer should see. The question is not solved merely by adding an approval signature after payment. The discussion needs to identify the reviewer, the timing and the information available, including how supplier changes are checked. This simplified example illustrates an issue for a systems review; it does not certify a control design or promise that a procedure will prevent every error or loss.

Distinguish a process issue from a historical records issue

If the records already contain unexplained balances, cleanup or accounting may be needed alongside the systems discussion. A new procedure describes how future work should happen; it does not automatically explain earlier transactions. Ask what will be documented, who will learn the process and how exceptions will be brought to the reviewer's attention. Consider how the workflow operates when its usual owner is absent. A practical handoff includes enough detail for someone else to locate the supporting record and understand the next action. Revisit responsibilities when hiring, software or business activity changes the way financial work moves. For each procedure, identify what evidence shows that the review actually occurred. A completed checklist, dated note or documented exception may help the next person understand what was examined and what remains open.

For internal accounting systems, see the Gilbert office and service area.

Before we talk

Common questions.

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Does this work include written procedures?

Yes. Documentation, employee access to procedures and continued training are part of our service.

What is a useful first example to bring?

Choose one recurring process, such as paying a supplier or recording a receipt. Outline who does each step and where the information is recorded.

Can the discussion include employee turnover?

Yes. The service mentions procedures and training that address turnover or prolonged employee absence.

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