Tax resolution

Work through an unresolved payroll tax issue.

We help businesses assess delinquent payroll tax matters and discuss possible ways to address them.

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Craig L. Elggren, CPA, PC · Gilbert, Arizona

Two trays of records kept apart, one pale green and one copper.
Illustration

A payroll tax problem can involve prior periods, reporting records and the work still happening in the business today. Begin by identifying the periods and notices involved. A focused overview helps distinguish a reporting question from a payment issue or an ongoing payroll process that also needs attention.

At a glance

Match payroll records within the same period

Payroll register
Wages and withholding for the period
Filed return
Amounts reported for the same employer and period
Deposit confirmation
Payments and their intended tax periods
IRS notice
The difference or action the agency identifies
Reporting, deposits and account notices describe different parts of a payroll tax issue. Background resource

Identify the affected periods

List the payroll periods, notices and reported amounts you want to review. Explain who prepared payroll and which records are available. If different systems or providers were used during the period, note the change so the records can be understood in context.

  • Payroll periods involved
  • Notices and correspondence
  • Reports and payment records
  • Changes in payroll systems or providers

For the wider context, explore tax resolution services. You can also compare payroll services in gilbert, az with the questions described here.

Describe what has happened so far

The service focuses on assessing the current situation. Include earlier responses, contacts or arrangements related to the issue. Separate what you know from what needs checking. If a response date appears on a notice, include that date in the inquiry.

Connect resolution with ongoing payroll

The current payroll process may need its own discussion alongside the unresolved period. Explain whether payroll is still being run, who maintains the records and which tasks you want support with. Ongoing payroll services and work on prior tax matters can then be considered with distinct responsibilities.

Identify the period, the return and the deposit history

A payroll tax problem may concern reporting, deposits or both. Start with the employer named on the notice, the form involved and the quarter or year shown. Compare that information with payroll reports and deposit confirmations for the same period. A total payroll expense from the books does not answer every question about payroll tax reporting. Keep wage amounts, employee withholding and employer tax information identifiable in the records you bring. The IRS Employer's Tax Guide explains employment tax obligations, while the actual notice identifies the issue that needs review for your business.

Understand when an individual responsibility question may arise

IRS guidance describes a trust fund recovery penalty that can apply to people determined to be responsible for collecting, accounting for or paying certain taxes who willfully fail to do so. This is a distinct issue from simply correcting a payroll report. If correspondence names an individual or requests information about who controlled payments, identify that fact in the initial discussion. Do not assume that a job title settles the issue. The specific responsibilities and records need review. Any related legal advice should come from the appropriately qualified professional involved in the matter.

A copper divider between an old stack of records and a row of current files.
IllustrationKeep the historical tax issue distinct from the work needed for current payroll.

Example: a change of payroll provider

Illustrative example: a business changes payroll providers during a quarter and later receives a notice showing an unpaid amount. A useful packet contains reports from both providers, bank records, deposit confirmations and the return for that quarter. The review can focus on where the records agree and where they do not. This does not presume that the provider or employer made an error. It creates a way to investigate the discrepancy without treating a provider's summary as the entire history. Keep any transition correspondence that explains which party was expected to prepare or submit each item.

Keep current payroll work separate from the historical issue

A notice about an earlier period does not explain whether today's payroll records are complete. Prepare two lists: the records needed to understand the historical issue and the questions about current payroll administration. If the business is still operating, identify who now maintains the records and how confirmations are retained. If it has closed, explain where the records are held. Routine payroll processing and resolution of a past problem have different scopes. Ask which periods, returns and communications the proposed work would cover, and document any items being handled by another professional.

  • Payroll registers for the exact periods in question
  • Filed payroll returns and any corrections
  • Tax deposit confirmations and bank support
  • Provider transition records and relevant notices

For payroll tax problem support, see the Gilbert office and service area.

Before we talk

Common questions.

Ask the office
What if a prior payroll provider handled the period?

Identify the provider, the dates of its involvement and the reports or records you have. Explain any information you are still trying to obtain.

Can I also ask about ongoing payroll support?

Yes. The firm has a separate payroll service page covering processing and reporting. Mention both needs so the work can be discussed clearly.

What should I share first?

Provide the affected periods, the notice type and any response date. Detailed payroll and employee records can be shared through arrangements agreed with the office.

Contact

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What can the office help with?

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