Make a year-by-year outline
Identify which returns you believe were filed and which remain outstanding. Include whether each year involves personal income, a business or both. If you have received notices, note the years shown on those notices and any response dates printed on them.
- Outstanding tax years
- Personal and business returns involved
- Records already available
- Notices or prior correspondence
For the wider context, explore tax resolution services. You can also compare irs records review with the questions described here.
Identify the information needed for preparation
Our work includes helping clients file delinquent returns. Organizing the available information is a practical starting point: income records, prior returns and the business books, where relevant. If records are incomplete or held by another preparer, mention that rather than filling gaps with guesses.
Keep filing and balance questions distinct
Our work also includes discussing the total owed after returns are brought current. Explain whether your concern is preparing the returns, understanding a balance or both. Each may involve a different part of the work. The next step should follow the facts of the particular years and records.
Separate the filing question from the payment question
The IRS instructs taxpayers to file required past-due returns even when they cannot pay the full amount. That means uncertainty about payment should be addressed alongside the return work rather than treated as a reason that no filing discussion can begin. Identify which years may be missing and which notices have arrived. If the IRS prepared a substitute return, its guidance says your own return can still be relevant because the substitute may omit deductions or credits to which you are entitled. The actual notice and supporting records should guide the review.
Reconstruct one year at a time
Use a separate folder and document list for each year. Begin with income forms, bank records, business summaries and prior correspondence. Record what is missing and where a replacement might be obtained. Avoid copying the same expense number into multiple years merely because it looks plausible. A useful reconstruction distinguishes documents, calculations and unanswered questions. If business books need attention, identify the periods and accounts involved before expecting a completed return. Household changes also belong in the year they occurred, so a short timeline can prevent the current situation from being mistakenly applied to earlier returns.
- Income records organized by the year shown
- Business records with the periods clearly labeled
- Prior filing or extension confirmations, if available
- Notices and payment records for each affected year

Example: several years with different record gaps
Illustrative example: a taxpayer has complete wage records for one year, incomplete business records for the next and a notice for a third. A useful starting inventory describes those differences instead of treating all three years as the same task. The office can discuss what needs preparation, what needs reconstruction and what correspondence needs attention. This example does not prescribe the filing sequence or predict the balance. It shows why the condition of the records matters. A missing document list can also be updated as information arrives, making clear which questions have been answered and which remain open.
Plan for the work after the returns are prepared
Ask how completed returns, supporting records and filing confirmations will be retained. Keep a separate list of any unresolved balance questions and any information that arrives after preparation. If current-year recordkeeping has also fallen behind, describe that issue so the next filing does not begin with the same gaps. Routine preparation addresses a return with available records; past-due work may require understanding an older filing history and related notices first. Knowing that distinction helps you explain the request. A payment discussion, if needed, should use the reviewed figures and current financial information rather than an early guess.
Official resources
For general background on the topics above, consult these primary sources.
For help with unfiled tax returns, see the Gilbert office and service area.

